Sorry to hear that this is not working well for you.
Our system works via AIS base stations that collect data transmitted by vessels in the area.
Each station has a range of 30-40 miles or so.
We currently do not have feed coverage for all areas, including much of Alaska, so there are gaps in our coverage.
We are adding feeds all of the time and hopefully we will improve coverage for you soon.
Sorry for the inconvenience.