Calm down ;-)
These people host out of their good will and all people can do is complain :-) We have an excellent friendly community of hosters and in this instance the chap is away for a few days. I'm sure he will fix it on his return.
Ever thought about moving close enough so you can do it instead?
Thanks to all the hosters contributing their valuable time to make this a first class site. Your efforts are much appreciated.
There will always be someone who aint happy......................
Keep up the good work, and thanks again.